Privacy Policy

Effective Date: 11 November 2025

Welcome to Tsalawt3alam, a joyful learning app designed for children and families. We value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our app.

1. Information We Collect

We collect only the minimal information necessary to provide the core functionality of our services.

• Purchase Information: If you make a purchase, we may collect transaction details (handled securely via the App Store or Google Play).
• Account Information: Email address and user ID, collected from parents or guardians for account creation, login, subscription management, and customer support.

We do not knowingly collect personal information directly from children. Account information (such as email address) is collected only from parents or guardians. The app is safe, ad-free, and contains no chat features.

2. How We Use Your Information

• Enable core app functionality and account access
• Provide customer support
• Process purchases and subscriptions
• Ensure security and prevent misuse

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We do not use tracking technologies, targeted advertising, or data brokers.

3. Children’s Privacy

Tsalawt3alam is designed for children aged 3–9, and we take extra care to protect all users. We comply with COPPA and similar international laws.

• No personal data is collected from children without parental permission.
• No advertising or tracking technologies are used without parental permission.
• All content is age-appropriate and educational.

Parents are encouraged to supervise app use and contact us with any concerns.

4. Data Security

• Secure servers and encrypted connections
• Secure login information
• Limited data access by authorized personnel only
• Regular updates and monitoring for vulnerabilities

5. Third-Party Services

We use trusted third-party services only for payment processing (such as Apple App Store and Google Play) to support app functionality.

6. Your Rights

• Access or request deletion of your data
• Opt out of optional communications
• Contact us with questions or concerns

To exercise these rights, email us at: itsala.it3alam@gmail.com

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted within the app and on our website. Continued use of the app after updates means you accept the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: Tsalawt3alam Team
Email: itsala.it3alam@gmail.com